Get in Touch With Us
Got a question about a casino, a bonus term you don't understand, or something on the site that needs correcting? This page covers how to get hold of us and what kind of messages we can actually help with.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a member of the team will read it in person — we don't rely on automated replies to close out enquiries. We aim to get back to you within a couple of working days, though this can stretch during busier periods.
If you can, tell us upfront what your message is about. A quick line such as "bonus terms question" or "correction to a review" helps us route it to the right person and answer faster.
What We Can Help With
- Questions about slots not on GamStop — if you're unsure how a welcome offer works, what wagering conditions apply, or which payment method a site takes, ask and we'll do our best to clarify based on what we've researched.
- Corrections and updates — offers, ratings and terms at non GamStop casinos change regularly. If you spot something on the site that looks out of date, we want to know so we can review it.
- Content suggestions — if there's a topic around casinos not on GamStop, betting sites not on GamStop, or specific games you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — if you represent a casino brand or a relevant organisation and want to discuss working with us, introduce yourself and outline the enquiry.
- Concerns about gambling — if you or someone you know is finding gambling difficult to manage, mention this in your message. We can point you towards general information on self-exclusion and support options, including how our trusted non GamStop casino guide covers responsible play.
What This Page Is Not For
We're an independent comparison site, not a casino operator. We can't process deposits or withdrawals, resolve account disputes, or verify your identity with any brand listed on this site — those matters sit with the casino itself, and its support team is the right first point of contact. We're also not able to give personal financial or legal advice; if you need guidance on the law in your specific circumstances, a qualified adviser is the better route.
Why Your Feedback Matters Here
The casino industry moves fast, particularly among sites operating outside GamStop, where offers, licensing details and game libraries can shift with little notice. Because we rank and review options such as Betmica, Kikibet and Betninja on this site, keeping that information current matters as much to us as it does to you. Reader feedback is one of the main ways we catch details that need a second look, so if something we've published doesn't match what you've experienced, tell us.
Every message is read by a real person, our replies are not scripted, and we treat every enquiry — whether it's a simple question or a flagged error — as worth a proper answer. Thank you for taking the time to get in touch.